Privacy Policy

1. Introduction

Power Wavefront Wave Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.power-wavefrontwave.com and use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, postal address)
• Payment information (credit card details, billing address)
• Order history and preferences
• Communication preferences

Technical Information

We automatically collect certain technical information:

• IP address and browser type
• Device information and operating system
• Website usage data and cookies
• Referral sources and page views

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Providing customer service and support
• Sending marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract: To fulfill our contractual obligations when you place an order
• Consent: For marketing communications and non-essential cookies
• Legitimate Interest: For website analytics and fraud prevention
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, shipping companies, and IT service providers
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Staff training on data protection

7. Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (right to be forgotten)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, please contact us at [email protected]

8. Cookies

We use cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order information is typically retained for 7 years for accounting and legal purposes.

10. International Transfers

Your data may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place, including adequacy decisions and standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: